Woops, billing.
Silly me, my debit card expired a few months ago and I never told my hosting company.
So my site was offline for a bit earlier this week along with all my e-mail etc. The most annoying thing was that my mail-boxes were more than just locked, they were completely removed for the duration. So I lost any incoming mail.
Took me over 30 minutes to get through to the support department to find out why it was locked. Naturally, when I phoned back the next day to get through to the billing department to tell them my details I got through pretty damn quick. Amazing how companies are quick to accept your money, but slow to provide you with a quality product.
Although to be fair my hosting company is very good, certainly the best I've used yet. Downside being no annoymous FTP server, which is very odd, but hey, I guess HTTP will have to do for everything.
So my site was offline for a bit earlier this week along with all my e-mail etc. The most annoying thing was that my mail-boxes were more than just locked, they were completely removed for the duration. So I lost any incoming mail.
Took me over 30 minutes to get through to the support department to find out why it was locked. Naturally, when I phoned back the next day to get through to the billing department to tell them my details I got through pretty damn quick. Amazing how companies are quick to accept your money, but slow to provide you with a quality product.
Although to be fair my hosting company is very good, certainly the best I've used yet. Downside being no annoymous FTP server, which is very odd, but hey, I guess HTTP will have to do for everything.